Installation Technician - Henderson, KY

Description of Responsibilities

The Installation Technician is responsible for the delivery, assembly, installation, and education of the home accessibility equipment including but not limited to stair lifts, patient lifts, vehicle lifts, ramps, wheel chair lifts and related products.

Reporting Relationship

Installation Manager

Responsibilities of the Installation Technician include the following:

1. Representing the company in a professional and courteous manner in all interactions with client/patients.
2. Deliver and install home medical equipment to clients/patients in KY,TN and IN to include but not limited to mobility and accessibility products, vehicle lifts, stair lifts, and wheel chair lifts.
3. Schedule and deliver home medical equipment and supply to commercial clients (skilled nursing facilities, outpatient clinics, hospitals).
4. Demonstrate and explain Home Medical Equipment (HME) in the client’s home and obtain appropriate documentation.
5. Provide assistance to the Installation Manager as needed.
6. Repairing delivered equipment in the field and in the warehouse.
7. Loading and unloading of trucks.
8. Checking deliveries received in the warehouse to ensure orders are correct and no damage to deliveries.
9. Logging complaints from patients and facilitating follow up.
10. Maintain cleanliness of company vehicle; keeping it stocked with needed supplies for day to day activities.
11. Maintain warehouse cleanliness and organization.
12. Complete monthly truck inventories and assisting with warehouse inventory as needed.
13. Participate in training classes and in-services when provided.
14. Participate in Company committees and meetings when requested.
15. Participate in surveys conducted by authorized inspection agencies.
16. Report any misconduct, suspicious or unethical activities to the Installation Manager.
17. Report equipment hazards and/or product incidents as required in accordance with Company policy.
18. Perform other duties as assigned by the Installation Manager.

Minimum Qualifications

1. High School diploma or equivalent.
2. Mechanical Inclination and aptitude in tool use
3. Effective interpersonal, time management and organizational skills.
4. Valid driver’s license and clean driving record for the past three years.
5. Drug Free

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description:



1. The employee is regularly required to stand, walk, and sit, as well as talk and hear.
2. The employee is required to use hands to operate vehicles and office equipment.
3. The employee must occasionally lift and/or move up to 80 pounds.
4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.